Shipping policy

Shipping Policy

Thank you for shopping with arurmcollection7.com Please review our shipping policy to understand how orders are processed and delivered.

1. Order Processing Time

  • Orders are processed within [1–2 business days] after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation message once your order has been shipped.

2. Shipping Locations

We currently ship to:

  • Domestic locations within Pakistan

  • International locations (where applicable)

If your location is not listed at checkout, shipping may not be available to your area at this time.

3. Shipping Methods & Delivery Time

Delivery times may vary based on location and courier service:

  • Standard Shipping: [5–7 business days]

  • Express Shipping (if available): [3 business days]

Delivery times are estimates and may be affected by weather, customs clearance, or courier delays.

4. Shipping Charges

  • Shipping costs are calculated at checkout based on order value, weight, and destination.

  • Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.

5. Tracking Your Order

Once your order is shipped:

  • A tracking number will be provided via email or SMS.

  • You can track your shipment through the courier’s tracking page.

6. Incorrect Address

Please ensure your shipping address is accurate:

  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

  • Orders returned due to address errors may require additional shipping charges for reshipment.

7. Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery time:

  • Contact us with your order number.

  • We will assist in tracking your package with the courier service.

We are not responsible for lost shipments once delivery is confirmed by the courier.

8. Damaged Packages

If your package arrives damaged:

  • Report the issue within [1 days] of delivery.

  • Provide clear photos of the package and product.

  • We will arrange a replacement or refund as per our policy.

9. Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page and will apply to future orders.

10. Contact Us

For shipping-related questions or assistance:

support@aurumcollection7.com